Real feedback from homeowners across Waterloo Region — pulled straight from our Google Business Profile.
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Sarah Rochford
9 months ago
Diadem installed a back interlock patio with new stairs, side walkway, submerged a side downspout, fixed existing patio stones near the front created a nice ramp/walkway, installed sod and created a garden between the patio and fence. Our… Read more
Response from Diadem · 9 months ago
150 wheelbarrows later, yet we managed to get through the narrow entrance. Thanks for trusting us with the remodel, Sarah!
MM
Matthew McCullum
9 months ago
Deciding on who to work with for a significant pool and landscaping project is never without its risks. Will the project be completed on time and on budget? Will it exceed expectations? Will the process be smooth, and most importantly, fun?
KC
Katrina Cober
10 months ago
Tom and his team replaced our retaining wall, or what was left of it ( very old! ). From the start we felt comfortable with Tom and his vision of the final product. His team was hard working all day and clearly have a great working… Read more
Response from Diadem · 9 months ago
Wow. Thanks for the before and after. It was quite the noticeable change. The crew really appreciated working for you!
KR
Kurt Robbins
a year ago
Could not say enough good things about the folks at Diadem. We did a complete overhaul on our backyard, and they were amazing! Tom was incredibly helpful in helping us think through the design and challenging grading we were starting with.
Response from Diadem · a year ago
Many thanks for the thoughtful words, Kurt. It was a pleasure to work with you. And… quite the make over!
KK
Kristie Kingdon
8 months ago
We had such a great experience with Tom, Carla and the whole Diadem team from start to finish. We were hesitant finding a company redo our backyard patio that we could trust. Right from the start, they were straightforward with their quote,… Read more
JD
Jared Delarge
a year ago
Diadem Landscaping did a great job making my yard more usable and good looking too! Tom’s crew had a really great energy, was respectful of our neighbours yards, and had a great work ethic. Tom was really helpful in giving us ideas to make… Read more
JP
Jen Park
9 months ago
Amazing experience from start to finish! The team built us a gorgeous in-ground pool, patio, pergola, and a stunning new front entrance. Exceptional quality, great communication, and beautiful results — our yard feels like a private resort. Highly recommend!
Response from Diadem · 9 months ago
Love this for you guys!
JH
Jesse Hunt
2 years ago
Tom and his crew did an amazing job. We had put off doing landscaping for a long time and when we finally needed it done, Tom made the whole experience very easy. He came to look at the job and was also able to meet us at cambridge garden… Read more
CD
cory drennan
a year ago
Diadem is an amazing company if you’re looking for any landscaping, I definitely recommend this company,
Tom and his team are super efficient. Very detailed in their work very kind. Very nice thanks guys for my beautiful backyard.
Response from Diadem · a year ago
That turned out pretty great! Thanks for trusting us with the work, Cory. It was fantastic working with you.
DO
Donna O
a year ago
I highly recommend Tom and his team! They removed an old retaining wall and replaced it with a safer, and much cleaner new wall around my front yard. The team worked diligently as a true team from start to finish, taking great care to do… Read more
Response from Diadem · a year ago
Donna, thanks for the encouragement. The team enjoyed working with you, and I hope we can coordinate another project in the future. All the best to you!
MS
Megan Stephenson
4 years ago
Tom and his team are simply amazing. We needed some finishing touches on our yard after our pool was installed. Once I contacted him, he came right away to look and gave us a great idea. We loved his idea and decided to go with the… Read more
JS
Jeremy S
a year ago
The Diadem crew is amazing. They transformed our tired miserable yard into the outdoor living space we've always wanted. Special thanks to Seth, Ethan, Maya, Jeremy & Sean for an excellent job !
Response from Diadem · a year ago
Thanks, Jeremy. It was a great experience for the crew. Lots of new things. I think the fence was the highlight of the project!
AK
Andrea Kovacs
2 years ago
Tom and his crew were great to work with. Last summer (2023), they completely transformed our backyard from an empty yard to a pool with beautiful landscaping. Communicating with Tom and his team was easy and they were quick to act on any… Read more
SF
Sarah Farwell
a year ago
From quote to final steps, Tom and his crew were fabulous. We didn't really know what to hang to make our backyard more usable and friendly. Tom created a design that was both budget friendly and maximized our space. The crew was always on… Read more
AS
April Straus
a year ago
Tom did our back patio with downspout drains. Tom and his team were very professional, very friendly and very accommodating. We could have gone with a lower quote but we were sold on the workmanship. When the drainage wasn't quite there during heavy rainfall Tom was prompt to come and make it right. We highly recommend Diadem.
CJ
Cathy Jackson
a year ago
We highly recommend Diadem Landscaping! Tom gave us a fast and reasonable quote, and they delivered the project on budget and quickly. A super nice team with great attention to detail. They read the plans, understood them and executed perfectly. What a great experience! Thank you Tom!
MC
Mike C
a year ago
We recently had Diadem Landscaping & Pools install a 1,000 sq ft patio around our new pool, and the experience was incredible. Jeremy, Sean, and the rest of the team did a phenomenal job. They were highly professional, skilled, and always… Read more
Response from Diadem · a year ago
A true pleasure, Mike. Trusting you and the entire fam will enjoy the new backyard for years to come.
EB
Eric Brueckner
2 years ago
I hired Tom and the guys at Diadem to build a small retaining wall in my backyard, as well as to install some irrigation to move water away from my house. Tom came and met with me to go over the work, listened to my wants/needs/concerns and… Read more
ML
Marti Leighton
a year ago
Thank you to Tom and Diadem, and especially the wonderful crew Mia, Sean, Jeremy, Seth and Ethan, who completed our front patio area and side step. The crew was punctual, skilled, respectful and pleasant. It looks beautiful, we are very pleased!
Response from Diadem · a year ago
Hi Marti, appreciate the kind note. It was a pleasure to remodel your front entrance. Hope to connect again in the future 👍 …
JH
Jessica Hartung
5 years ago
Diadem created a patio in our backyard that extends the full length of our house. Their whole team was very kind, professional and had everything completed within a day or two! I am someone who likes to take my time while when making… Read more
OW
Owen Welsh
4 months ago
Great experience working with this company. Exceptional communication and very fair pricing. Would highly recommend.
BJ
Brian Johnson
5 years ago
I was in over my head with a backyard patio project. A friend recommended that I reach out to Tom at Diadem Landscapes Construction to get his advice. Tom came to our home to give his recommendations and some plans. We decided to go ahead… Read more
DH
Dale Hawker
5 years ago
Tom and his team were great. They worked hard all day long and were able to complete a job in one day that would take another crew a week to complete. Quality is great and Tom is quick to respond in the planning phase.
MM
Mike Magreehan
4 years ago
We never second-guessed our decision to work with Tom and his very capable team at Diadem. Tom is passionate about what he does and he is a true professional. From concept to completion, Tom and his team worked hard and did everything on… Read more
RM
Rembrandt Manalang
Edited 3 years ago
Tom and his team worked on our walk-way, driveway, deck and patio. From the beginning where we started with ideas and concepts to the end of the project when the ideas successfully came to fruition, Tom and his team guided us every step of… Read more
JP
Jennifer Power
5 years ago
We met with three different landscaping companies to get quotes and talk about the details we wanted for our backyard and Diadem stood out drastically. Their professionalism, honesty, punctuality and care for their clients was outstanding.
RB
Richard Barg
3 years ago
The crew that worked at our home were wonderful. They did great work and were proud of what they did. Tom came up with design that worked for the space and it looks great! We look forward to doing more work with this group in the future!
SD
Sharon Delarge
4 years ago
When I told Tom that I wanted rid of the grass in my backyard, he came up with a plan that gave me both patio space and hardscaping for greenery and added a step along the bottom of the deck to improve access to the patio. This summer he… Read more
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Alex & Mitch Hess
3 years ago
Tom and the team were excellent to work with-. They were quick to respond, accommodating, and did a wonderful job on our retaining wall. Would recommend to any one looking for landscaping work.
MV
Melanie Vicente-Murga
3 years ago
I want to thank the Diadem Lanscaping Crew for doing such an amazing job at our place. They are definitely reliable and professional and really know what they are doing. They really revamped our backyard to complete our vision. We are… Read more
Response from Diadem · 3 years ago
Appreciate the note, Melanie! Thanks for trusting us with your project.
SB
SIR BETS ALOT
3 years ago
Guys did a really great job. Installers were super friendly and always arrived at 7:30 am sharp! Project manager came up with a few great ideas I had not thought about, which made the project better than I had expected.
SM
steven mccreary
2 years ago
Tom and his crew were very easy to communicate with. Very polite and hard working team. Great work done as well.
Response from Diadem · 2 years ago
Thanks, Steven. Great working with you.
LW
Linda Wright
2 years ago
Tom was available and quick to respond to all our questions. The team was friendly and hard working. The site when completed was transformed exactly as promised.
Response from Diadem · 2 years ago
Our pleasure!
RW
Ryan Westman
3 years ago
Tom & his crew are great to work with! Very pleased with how they were able to transform our backyard.
Response from Diadem · 3 years ago
Lots of mud in March, but we got it done. Pleasure to have worked with you.
AD
Andrew Dodds
4 years ago
Tom and his team did excellent work on our patio. Got the job done quickly and left it looking great!
TB
Tony Bryan
3 years ago
Working with Tom and his crew was a stress free experience! I would and will hire them again some time in the very near future!
TB
Trevor Botting
a year ago
Fence looks fantastic. Work was done quickly and on schedule. Offered solutions when we weren’t exactly sure what we wanted.
GT
Gail Tedder
3 years ago
Great service from picking out materials at the yard to the installation.
It was a pleasure working with all your employees. Job looks fantastic.
Response from Diadem · 3 years ago
It was a pleasure working with you, Gail.
JW
Joshua Wagner
3 years ago
Great experience! The quality of the work was exceptional and they were professional and responsive. Would definitely work with them again!
ER
Emily Rendell
3 years ago
Tom is a wealth of knowledge! Appreciate his expertise while working on projects.
AB
Alex Becker
3 years ago
Worked with their team on job sites. Great bunch hard working good vibes… Read more
EB
Emmanuel Belu
5 years ago
Good high quality landscaping. Diadem fixed poor quality work by another company. I recommend their work… Read more
DA
Deb and scott Taggart
a year ago
Professional crew and excellent final product. Very appreciative.
We’ve truly enjoyed working alongside Diadem Landscapes and Pools. Collaborating with them has been a great experience from start to finish.
HB
Hilary Borg
3 weeks ago
All I can say is WOW. Diadem absolutely crushed it top to bottom. Would recommend them to anyone. Everyone was so lovely and hardworking and respectful of our space. Tom, Carla and Kevin were our main contacts and they were so patient and… Read more